Delete your WallpAi account

This page explains how to delete your WallpAi account (com.wallpai) and what happens to your data when you do.

1. Delete it from inside the app

This is the fastest way, and it takes effect immediately.

1. Open WallpAi and go to the Profile tab.
2. Open Edit profile.
3. Choose Delete account and confirm.

If you are signed in as a guest, the same option appears as the bin icon in the header of the Profile tab.

2. Ask us to delete it

If you cannot reach the app — you have uninstalled it, or you cannot sign in — email wallpai.contact@gmail.com from the address the account uses, with the subject Delete my account.

We need the request to come from the account's own email address, because that is the only way we can tell it is yours. We will confirm once the account is gone. Please allow up to 30 days.

3. What is deleted

Deleting your account removes, permanently and immediately:

• your profile — username, email address and password;
• your profile picture and banner image, where you uploaded your own;
• every wallpaper you generated and saved, including public ones;
• your favourites;
• your remaining generation credits;
• your Google sign-in link, if you used one. This does not touch your Google account itself.

4. What is kept, and why

• Reports you filed about other people's wallpapers are kept, with your identity removed. They are moderation records about somebody else's content, and deleting them would erase the report rather than your part in it.
• Wallpapers generated by other people stay, including any you added to your favourites. They are not yours to delete.
• Server logs may hold request records for a short period as part of ordinary operation. They are not linked to your account once it is gone.

Backups are the one exception to "immediately": a database backup taken before your deletion still contains the account until that backup expires in the normal rotation. Backups are not used to serve the app, and a deleted account is not restored from one.

5. This cannot be undone

There is no recovery, and no grace period. If you are signed in as a guest this matters twice over: a guest account is tied to the app on your device, so signing out or deleting it loses your wallpapers and your credits with no way to get them back. Consider registering with an email address first if you want to keep them.

6. Questions

Email wallpai.contact@gmail.com. See also Support, Privacy Policy and Terms of Service.